questions and answers
Is it possible to install the software yourself with the CaviTAU® Starter KIT Light?
Yes, basically yes. However, we cannot guarantee the functionality of the software when you install it yourself. We would also like to point out that the CaviTAU® software requires a lot of storage space and is likely to slow down your own PC significantly. Proper installation by our technical support is therefore recommended. We also recommend purchasing the Starter KIT PRO or PRO+ with the included powerful PC in order to avoid the challenges mentioned above.
Do you absolutely need a Windows 10 operating system or can I also use an older version of Windows?
Yes, Windows 10 is definitely required because the older Windows versions cannot play the CaviTAU® software correctly and without errors.
Is it necessary to connect the practice software to the CaviTAU® device in order to see the overview OPG on the CaviTAU® screen?
No, your practice software does not have to be connected to the CaviTAU® device. You can easily transfer the patient's OPG-JPEG file into the software. To do this, load the patient file onto a USB stick. Save the file from the USB stick to the CaviTAU® PC and drag the file into the software or show the patient the desired image on the PC screen.
CaviTAU® Reserve // Buy or lease CaviTAU®
If you reserve the CaviTAU® device, you must pay a deposit of €7,500. Click HERE for the reservation form.
We recommend that you buy the CaviTAU® device directly from our shop. https://shop.cavitau.de/
You can also lease the CaviTAU® device. We would be happy to send you a non-binding, individual leasing offer. Please order the item “ INQUIRY Leasing ” in the shop.
CaviTAU® leasing
You can also lease the CaviTAU® device. We would be happy to send you a non-binding, individual leasing offer.
All details about our leasing offers can be found here: Leasing offer
How can you register in the CaviTAU® shop?
Here you can find out how to register and order in the CaviTAU® shop:
How can you pay in the CaviTAU® shop?
In the CaviTAU® webshop you can pay with credit card (VISA, MASTER), instant bank transfer, PayPal or direct debit.
To pay for the CaviTAU® Starter KITS, a 50% deposit is due immediately upon ordering. You pay the rest via bank transfer before your introductory training date. You will receive an invoice receipt for this.
Where is the CaviTAU® device produced?
We are very proud that our new CaviTAU® device is manufactured in Germany. Our devices are manufactured with the highest precision and care. We are not dependent on suppliers from Asia or Asian supply chains.
What happens after you have ordered the CaviTAU® device in the shop?
After we receive your order, we will contact you within 3 business days. We will arrange an appointment for training & introduction for up to 3 participants. The training and introduction take place at the CaviTAU® branch in Munich*. In order to be able to operate the software and the device correctly, you need an introduction to the software AND how to use the CaviTAU® device. After successful training, you will receive your personalized certificate of participation and can take the CaviTAU® device with you and use it immediately.
*In the event of introduction & training at the desired location, the buyer bears the additional costs incurred. Price on request.
How much does a CaviTAU® device cost?
We offer you various starter KITS. You can find an overview of the starter KITs and other CaviTAU® items in our online shop: https://shop.cavitau.de/
*In the event of introduction & training at the desired location, the buyer bears the additional costs incurred. Price on request.
When will you receive my introductory training?
We will contact you within 3 working days and arrange an individual training appointment. The training takes place on the premises of CaviTAU® GmbH in Munich.
Will you receive a user manual or instructions for the CaviTAU® device?
Once you have successfully completed the introductory training, you will receive a user manual in which you can read the most important operating steps and application rules.
Can you bring additional participants to the introductory training?
The introductory training includes up to 3 participants per practice.