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FAQ

Yes, basically. However, we cannot guarantee the functionality of the software during your own installation. We neet to point out that the CaviTAU® software requires a lot of storage space and is likely to slow down your own PC very much. Proper installation by our technical support is therefore recommended. We also recommend purchasing the Starter KIT PRO or PRO + with the included powerful PC to avoid the above-mentioned challenges.
Yes, Windows 10 is definitely needed because the older Windows versions cannot play the CaviTAU® software correctly and without errors.
No, your practice software does not have to be connected to the CaviTAU® device. You can easily transfer the patient’s OPG-JPEG file to the software. To do this, load the patient file onto a USB stick. Save the file from the USB stick to the CaviTAU®-PC and drag the file into the software or show the patient the desired image on the PC screen.
If you reserve the CaviTAU® device, you have to make a down payment of € 7,500. Click here for the reservation form: www.cavitau.de/reservecavitau/

We recommend you to buy the CaviTAU® device directly from our shop.
www.shop.cavitau.de/

Find out how to place an order in our webshop: Instruction – How to place an order

You can also lease the CaviTAU® device. We would be happy to send you a non-binding & individual leasing offer. Please order the item “REQUEST leasing offer” in the shop.
You can also lease the CaviTAU® device. We would be pleased to send you a non-binding & individual leasing offer.
You can find all details of our leasing offers here: www.cavitau.de/cavitau-beziehen
Find out how to register in our webshop:

Instruction – How to register at the webshop
In the CaviTAU® Webshop you can pay by credit card (VISA, MASTER), instant bank transfer(Klarna), PayPal or direct debit.

For payment of the CaviTAU® Starter KITs a 50% deposit is due immediately upon ordering. The rest is to be paid before your introductory training date via bank transfer. We will send you a receipt for this.
We are very proud that our new CaviTAU® device is manufactured in Germany. Our devices are manufactured with the highest level of processing precision and care. We are not dependent on suppliers from Asia or Asian supply chains.
After we have received your order, we will contact you within 3 working days. We will make an appointment for training & introduction for up to 3 participants. The training & introduction will take place in the CaviTAU® branch in Munich *. In order to work with the software and the device correctly, you need an introduction to the software AND the CaviTAU®–device. After the successful training you will receive your personalized participation certificate and can take the CaviTAU® device with you to use it immediately.

*When introducing & training at the location of your choice, you bear the additional costs. Price on request – we will be happy to send you an offer.
We offer various starter kits. You can find an overview of the Starter KITs and other CaviTAU® items in our online shop:

www.shop.cavitau.de
We will contact you within 3 working days and arrange an individual training appointment. The training takes place at the premises of CaviTAU® GmbH in Munich.
The introductory training courses usually last about 4 hours. The training courses take place on Fridays and Saturday mornings.
Upon successful participation in the introductory training course, you will receive a user manual in which you can read the most important operating steps and application rules.
The introductory training includes up to 3 participants per practice.

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